Call Member Services at 866·537·8272. Urgent tech support requests and/or questions are handled by phone Monday to Friday, 6:00 a.m. - 5:00 p.m. Pacific Time.
You can also contact support via fax: 206·682·1373.
Before clicking “Continue,” call Member Services at 866·537·8272.
- Choose a representative, then click Continue.
- Click Yes or OK when prompted until we have control of your mouse.
- When we have control of your mouse, be sure to turn the monitor off or away from public view.
Have questions about your website?
If we are creating a new site for you, please call our Web Design Team at 877·633·5193 or send email to webdesign@sesamecommunications.com.
Want to update your website?
Download our DIY Website Editing Training Guide and learn how to make the most of your Sesame website!
We are excited to feature a new Do-It-Yourself tool for easily editing your website; users of the previous DIY Editor will benefit from the new look and interface. The new DIY tool will require you to log in with a username and password before you can edit your website.
In order to understand the changes to your account access, we ask that you view our complimentary, on-demand Webinar demonstrating how to use the new DIY tool by going to www.sesamecommunications.com/webinars/members/#diy where you can watch the quick video tutorials at your own pace.
After viewing the webinar you may request a DIY password by submitting a request at www.sesameedits.com. Please note that it may take 1-2 weeks to receive your new account information.
As always, website edits are available at $75 per hour and can be requested via www.sesameedits.com.