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Designed exclusively for dentistry, they give your practice a powerful communications solution that will delight both your patients and team.

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Automated Appointment Reminders and Communication

Keeping a full, efficient schedule is essential to the success of your dental or orthodontic practice, and enables you to provide your patients with the one-on-one attention they deserve. With our automated appointment reminders, patients can customize how they receive dental appointment reminders and communication from your office with email, text messaging, and/or voicemail. They can also download a reminder for use in their digital calendar, significantly reducing no-show appointments. When missed appointments do occur, you’ll be able to notify patients of their missed appointment with an automatic reminder to reschedule.

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2-way Text Messaging

Sesame’s 2-way text messaging allows you to conduct a conversation with your patients within your dashboard. When a patient texts your office number, configured in the General Settings of your dashboard, you will receive a notification of the new message and be able to respond to the patient directly.

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Secure Messaging

Secure Messaging from Sesame allows your practice to collaborate securely with your colleagues without the need of additional software. As a Sesame member, you can use your practice colleague and patient lists as an address book and send messages to colleagues, even if they are not Sesame members. You can also attach files and images manually or select patient images from your compatible imaging system. Sesame Secure Messaging works like email, but instead of sending emails, you and your colleagues share access to messages within a secure mailbox. With this feature, you can be sure that PHI is encrypted every step of the way.

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Patient Portal

In addition to the ability to pay bills and view appointments online, patients can also use our Patient Portal to access their online health history forms, view their diagnostic images and X-rays, and save and print ledger statements for their personal financial records. They can also refer a friend to your practice and provide post-appointment feedback about their visit, all from one easy-to-use dashboard.

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Automated Financial Reminders and Online Bill Pay

Send automatic email financial reminders with convenient online bill-pay options to reduce outstanding balances. Your patients can simply log into their account profile, and review and pay their bills online directly through your website. All online payments are protected in a secure server via SSL (Secure Sockets Layer) so your patients’ credit card information is encrypted the moment they enter it.

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Online Health History Forms

Make registering new patients or collecting information about previous medical histories easier with Sesame’s Online Health History Forms. Our forms are easy to use and secure so patients can trust that their information is safe. Online Health History Forms are a great way for patients to provide necessary information, all from the comfort and convenience of their own homes.

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Easy-to-Use Schedule

Our easy-to-use scheduling system allows you to review the day’s appointment schedule, including confirmations and cancellations, with a calendar interface designed with your front office staff in mind. This system also has the ability to send automated email/text appointment reminders. Your staff will have the convenience of viewing patients’ appointment and payment history, as well as their scheduled future appointments, on a single screen.

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Automated Communication Preferences

Send dental appointment reminders, customized digital newsletters, group messages (email blasts), patient referral requests, satisfaction surveys, and even holiday and birthday greetings with one, easy-to-use system. Interacting with your dental or orthodontic patients outside of traditional office communication is a versatile way to create engagement.

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Smart Feedback

With Smart Feedback from Sesame, you can send a post-appointment text message to your patients asking for their feedback. If your patient has a Gmail address, they will automatically be redirected to Google to post a review.

Learn More About Sesame

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Sesame is an industry leader in integrated, cloud-based marketing and patient-engagement solution designed exclusively for your practice. We know that effective patient communication is vital to the success of your practice and the efficiency of your team. With Sesame, you can take your practice to the next level, allowing you to concentrate on what’s really important – your patients!