Reduce no-shows with automated appointment and recare reminders via email, text messaging, and/or voicemail.
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Keeping a full, efficient schedule is essential to the success of your orthodontic or specialty practice, and enables you to provide your patients with the one-on-one attention they deserve. With our automated appointment and recare reminders, patients can customize how they receive reminders and communication from your office with email, text messaging, and/or voicemail. They can also download a reminder for use in their digital calendar, significantly reducing no-show appointments. When missed appointments do occur, you’ll be able to notify patients of their missed appointment with an automatic reminder to reschedule.
Sesame Patient Communications allows you to conduct conversations with your patients directly from the platform via their preferred communication method. Options include email, text, or voice.
Secure Messaging from Sesame allows your practice to collaborate securely with your colleagues without the need of additional software. As a Sesame member, you can use your practice colleague and patient lists as an address book and send messages to colleagues, even if they are not Sesame members. You can also attach files and images manually or select patient images from your compatible imaging system. Sesame Secure Messaging works like email, but instead of sending emails, you and your colleagues share access to messages within a secure mailbox. With this feature, you can be sure that PHI is encrypted every step of the way.
In addition to the ability to pay bills and view appointments online, patients can also use our Patient Portal or in-office Kiosk options to access their online health history forms, view their diagnostic images and X-rays, and save and print ledger statements for their personal financial records. They can also refer a friend to your practice and provide post-appointment feedback about their visit, all from one easy-to-use dashboard.
Send automatic email financial reminders with convenient online bill-pay options to reduce outstanding balances. Your patients can simply log into their account profile, and review and pay their bills online directly through your website. All online payments are protected in a secure server via SSL (Secure Sockets Layer) so your patients’ credit card information is encrypted the moment they enter it.
Make booking appointments an easy process for patient and staff. With the online appointment booking feature, patients can book appointments via a link on your practice's website. The information is stored directly into the Sesame Patient Communications platform so no manual data input is needed from your staff.
See and manage your daily task from the desktop app or mobile app.
Build your relationship with your patients and market your practice.
Build your practice's online reputation via patient reviews.
Sesame is an industry leader in integrated, cloud-based marketing and patient-engagement solution designed exclusively for your practice. We know that effective patient communication is vital to the success of your practice and the efficiency of your team. With Sesame, you can take your practice to the next level, allowing you to concentrate on what’s really important – your patients!
