Take your Patient Engagement to the next level.
Dental Sesame and Ortho Sesame help your practice build a loyal patient community with automated appointment and financial reminders. Designed exclusively for dentistry, they give your practice a powerful patient engagement solution that will delight both your patients and team.
Automated Appointment Reminders and Communication
Keeping a full, efficient schedule is essential to the success of your dental or orthodontic practice, and enables you to provide your patients with the one-on-one attention they deserve. With our automated appointment reminders, patients can customize how they receive appointment reminders and communication from your office with email, text messaging, and/or voicemail. They can also download a reminder for use in their digital calendar, significantly reducing no-show appointments. When missed appointments do occur, you’ll be able to notify patients of their missed appointment with an automatic reminder to reschedule.
Our easy-to-use scheduling system allows you to review the day’s appointment schedule, including confirmations and cancellations, with a calendar interface designed with your front office staff in mind. This system also has the ability to send automated appointment reminders. You’ll also have the convenience of viewing a patient’s appointment and payment history, as well as their scheduled future appointments, on a single screen.
In addition to the ability to pay bills and view appointments online, patients can also use our Patient Portal to access their online health history forms, view their diagnostic images and X-rays, and save and print ledger statements for their personal financial records. They can also refer a friend to your practice and provide post-appointment feedback about their visit, all from one easy-to-use dashboard.
2-Way Text Messaging
Sesame’s 2-way text messaging allows you to conduct a conversation with your patients within your dashboard. When a patient texts your office number, configured in the General Settings of your dashboard, you will receive a notification of the new message and be able to respond to the patient directly.
Automated Financial Reminders and Online Bill Pay
Send automatic email financial reminders with convenient online bill-pay options to reduce outstanding balances. Your patients can simply log into their account profile, and review and pay their bills online directly through your website. All online payments are protected in a secure server via SSL (Secure Sockets Layer) so your patients’ credit card information is encrypted the moment they enter it.
Automated Communication Preferences
Send dental appointment reminders, customized digital newsletters, group messages (email blasts), patient referral requests, satisfaction surveys, and even holiday and birthday greetings with one, easy-to-use system. Interacting with your dental or orthodontic patients outside of traditional office communication is a versatile way to create engagement.
HIPAA Compliant Case Collaboration
Collaborate with professionals in your network via Doctor Login, a secure and HIPAA-compliant online forum (compatible digital-imaging system required). Share diagnostic images, records, and patient history with dental specialists needed to complete multi-disciplinary cases.