Practices today spend a great deal of attention, time and resources on marketing to secure new patients. Though this is an effective and valid strategy, practices often overlook the gold mine that already exists. All practices have patients with diagnosed and incomplete treatment plans, as well as patients who have fallen out of the Recare system. Conservative statistics tell us that the average practice loses as much as 10% of its patient base through normal attrition1 each year. The average annual production from an existing patient in a dental practice is $900, which makes attrition a very costly problem that requires attention.
This Guide to Practice Success addresses the three main, cost-effective, strategies a successful practice can implement to improve patient engagement, treatment compliance, and referrals.