SEATTLE, WA and MOUNTAIN VIEW, CA — February 7, 2012 — Sesame Communications, the leading provider of online patient communication and engagement tools for the dental industry, and ActionRun, the dental industry’s leader in clinical patient communication services, today announced a joint sales and marketing partnership. Sesame Communications will market and distribute ActionRun’s clinical patient communication services via Sesame’s award-winning 24-7 Patient Connection Platform. ActionRun will complement Sesame’s robust feature set and help members to effectively reactivate unresponsive patients with or without diagnosed treatment plans, using its unique clinical communication system.
“We are thrilled to be working with ActionRun,” said Diana Friedman, Chief Executive Officer of Sesame Communications. “ActionRun’s clinical patient communications naturally complement Sesame 24-7™ and will help Sesame’s members accelerate practice production by getting unresponsive and non-compliant patients back into the dentist’s chair. ActionRun has a proven track record of using clinical communications to help dentists generate additional revenues from their million dollar filing cabinet, and we are excited to add this capability to our extensive suite of services.”
Sesame’s patient connection platform features a robust secured patient portal with integrated automated reminders, surveys, online payment options, interactive treatment imagery, health history forms, and more. Dentists can access their Sesame 24-7 centralized command center to view the performance of their digital marketing efforts and real-time patient analytics, enabling doctors to monitor the health and performance of their practice. ActionRun extends the impact of Sesame services to create a unified solution that optimizes practice production. The ActionRun service is available immediately from Sesame Communications.
“ActionRun is proud to partner with Sesame Communications to bring the benefits of clinical patient reactivation to Sesame members,” said Satya Misra, Chief Executive Officer of ActionRun. “Not only have we seen ActionRun users consistently get long unresponsive and non-compliant patients back and thereby boosting practice production, those patients are also much more loyal and appreciative thanks to the special individual attention each patient receives through ActionRun’s unique clinical communication sent on behalf of the dentist. It’s a win-win solution for everyone.”