Reminders

You are not just reminding your patients of their appointments, you are reminding them how important dentistry is to their health. You are also reminding your patients how great your practice is. 100% of surveyed practices agree that patients perceive their doctors as high-tech with superior customer service when reminders are customized. Show off your Internet savvy and reach out to your patients on their terms: Give your patients the choice of email, SMS text messaging, or phone reminders.

Unlike other systems that require daily scheduling, your staff only needs to set up your Reminders once—we take care of the rest. Reminders are automatically sent when you want, including 1-hour SMS text messages to gently remind patients about their appointments. The result is fewer patients telling you, “I got so busy I forgot.” Should patients miss their appointments, we’ll contact those no-shows with an email to reschedule. And when it’s time for patients’ follow-up appointments, we’ll send an email five months after their last visit to remind them it’s time to schedule a new appointment.

Not sure what types of reminders are right for your practice? Use our comparison table below to determine what’s important for the success of your practice.

	Email Reminders	SMS Text Reminders	Sesame Voice
Welcome Emails
Appointment Reminder
Procedure Settings
Recall Reminder
Post-Appointment Feedback
Patient Referral
No-Show Alert
Financial Reminder
Expiring Benefits Reminder
Flex Spending Reminder
Birthday Greetings
Holiday Greetings

Is your staff still using the phone to remind patients about appointments? Sesame Voice™ is a Voice over Internet Protocol (VoIP) system, delivering communications via the Internet instead of tying up necessary office lines. Combine Reminders with Sesame Voice and all your patients’ communication preferences are covered: email, SMS text message, and voice mail reminders. As you update your practice management software every day, our servers upload your data every evening to manage reminders for existing and new patients. Our servers are kept in a secure data center so you never need worry about interruption of service.

Do more with Sesame Voice by customizing an end message that is professionally recorded. Remind your patients about their appointments as well as market your practice with patient referral incentives: “Be sure to mark your calendar for our ice cream social!”